Hong Kong processes credentials for 20,000+ international students annually from 180+ countries. Manual verification was taking 21-28 days, costing $100+ per credential, and detecting less than 40% of fraudulent documents. Students faced employment delays, institutions were overwhelmed, and employers risked hiring based on fake credentials.
The challenge: build a platform that could verify credentials across multiple languages, document formats, and security features—while maintaining compliance with GDPR and Hong Kong privacy laws.
Processing Bottleneck
21-28 day verification delays causing student employment postponements
High Costs
$100+ per credential with predominantly manual processing workflows
Fraud Detection Gap
Less than 40% fraud detection accuracy with visual inspection methods
Compliance Complexity
Cross-border data handling requiring GDPR and Hong Kong PDPO compliance